FAQ

Shipping & Delivery

How long will my order take to arrive?
Orders are processed within 1-3 business days. Standard shipping to the US takes 7-15 business days. You will receive a tracking number by email once shipped.

Do you provide free shipping?
Yes, we offer free standard shipping on all US orders with no minimum purchase required — no order minimum needed.

Sizing & Fit

What size should I choose?
Our bracelets fit most wrist sizes from 15cm to 20cm. They are stretchable, lightweight, and comfortable for daily casual wear, designed specifically for men.

Returns & Refunds

What is your return policy?
We accept returns for damaged or defective items within 30 days of delivery. Please contact us at sibianlabs@gmail.com for further assistance.

How long do refunds take?
Once we receive and inspect the returned item, refunds will be processed within 5-7 business days.

Product & Stone Meaning

What is Tiger Eye good for?
Tiger Eye is a powerful men’s stone, known for bringing courage, confidence, inner strength, and protection.

What is Black Onyx good for?
Black Onyx promotes calmness, emotional stability, stress relief, and steady inner strength for daily balance.

Care & Maintenance

How to care for my bracelet?
Avoid prolonged contact with water, sweat, or chemicals. Wipe gently with a soft cloth to keep it clean and maintain its quality.

Contact Us

If you have any other questions, please email us at: sibianlabs@gmail.com
We will reply within 24 hours.